Something Is Wrong with Your Bimba Bike
If you notice something wrong with your Bimba bike during your ride, follow these steps to ensure your safety and report the issue:
What to Do if There’s an Issue
- Stop the Ride:
- Locate the nearest parking spot using the app map and safely stop your ride.
- Perform a Quick Check:
- On e-bikes, check if the issue is minor, such as a stuck throttle or loose kickstand.
- Report the Issue:
- Select the bike on the app map and tap “Report Issue” to let us know what’s wrong.
Safety Check Before Starting Your Ride
To avoid encountering issues on the road, always perform a quick safety check before starting your ride:
- Lights: Are they functioning properly?
- Brakes: Do they work when you squeeze the brake levers?
- Tires: Are they full and undamaged?
- Wires: Are there any loose or exposed wires?
- Visible Damage: Is there any noticeable damage to the bike?
Help Us Keep Bimba Bikes in Great Condition
We do our best to maintain our bikes, but we appreciate your feedback if something isn’t working. Reporting issues helps us ensure a safer and more enjoyable ride for everyone.
Thanks for your cooperation, and happy riding!