Rider support
Call or WhatsApp +506 6358 1026. For a ride issue, include the vehicle number and your location. You can also email hello@gobimba.com.
Local support in Santa Teresa
Contact Bimba
Our local team is here to help with active rides, accounts, parking, partnerships and questions about the Bimba network.
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About this pageContact Bimba
What it helps withSanta Teresa, Costa Rica
Guide typeContact
Live detailsCheck the Bimba app
Operating hours
Bimba is open daily from 6:00 a.m. to midnight. Live vehicle availability and approved parking locations are shown in the app.
Emergency situations
For immediate danger or serious injury, contact Costa Rican emergency services first. Bimba customer support is not an emergency-response service.
People also ask
Clear answers,
before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
How can I contact Bimba?
Email hello@gobimba.com or call/WhatsApp +506 6358 1026.
What details help resolve a ride issue?
Provide your vehicle number, location, ride time and a concise description; add a photo only when safe.
Who should I call in an emergency?
Contact Costa Rican emergency services first for immediate danger or serious injury.