Deleting Your Bimba Account
If you wish to delete your Bimba account, follow these steps:
- Open the Bimba app and navigate to the Settings menu.
- Select Delete Your Account and follow the on-screen prompts.
Important Notes
- Ensure you’re using the latest version of the Bimba app (iOS or Android) to access the account deletion option.
- You won’t be able to delete your account if:
- There are any legal holds on it.
- You have a negative balance in your Bimba Wallet.
- If your last ride was less than 30 days ago, your account will be deleted 30 days from your last ride.
Account Deletion Is Permanent
Deleting your account is a permanent action and cannot be undone. If you decide to ride with Bimba again in the future, you’ll need to create a new account.
If you encounter issues deleting your account, ensure your email address is correctly linked to your account, and check the app’s help section for assistance.