Filing a Claim After a Bimba Bike Accident

If you’ve been in an accident, follow the steps under “I Got Into an Accident” before proceeding with a claim.

📄 Information You’ll Need to File a Claim

Before contacting our insurance provider, gather the following details:

• Your full legal name
• Email address and phone number
• Home address
• A detailed description of the accident
• Insurance details of any third parties involved
• Photos of any damage to vehicles or property

🚨 How to File a Claim

1. Open the Bimba app and go to “Help & Legal”.
2. Tap “Report Accident” and follow the on-screen steps to contact our insurance provider.
3. The insurer will assist you with your claim and answer any insurance-related questions.

⚠️ Important Reminder

• Do NOT admit liability without prior approval from Bimba’s insurers.
• If you need additional support, contact our Customer Care team through the app.

By following these steps, you’ll ensure a smooth claims process and get the assistance you need.