Information to provide
Send the QR number, location, date, time and a factual description. Include photos, medical or police reference details and third-party contacts only when relevant and safe to collect.
Bimba Help Center
Reporting an Accident or Damage After a Bimba Ride
Once urgent safety needs are handled, report the incident promptly so Bimba can identify the trip and vehicle.
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About this pageReporting an Accident or Damage After a Bimba Ride
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
Police report
When an incident involves injury, property damage or theft, file a report with the local police within 24 hours.
What Bimba reviews
The operations team checks the vehicle, GPS and ride record and will explain any next step. This page provides operational guidance rather than legal advice.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
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before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about information to provide?
Send the QR number, location, date, time and a factual description. Include photos, medical or police reference details and third-party contacts only when relevant and safe to collect.
What should I know about police report?
When an incident involves injury, property damage or theft, file a report with the local police within 24 hours.
What should I know about what bimba reviews?
The operations team checks the vehicle, GPS and ride record and will explain any next step. This page provides operational guidance rather than legal advice.