At the scene
Move out of immediate danger when possible and call Costa Rican emergency services for a serious injury or urgent risk. Do not continue riding a vehicle involved in a crash.
Bimba Help Center
Accidents, Damage and Bimba Ride Reviews
After an incident, focus on safety first and report the trip to Bimba as soon as you can.
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About this pageAccidents, Damage and Bimba Ride Reviews
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
Create a useful incident record
Send the QR number, location, time and a clear description. Add photos and third-party details only when it is safe and appropriate to collect them.
Individual review
Bimba reviews damage, charges and other account questions using the Rider Agreement and verified circumstances. This operational guide does not replace the binding agreement or professional legal advice.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
People also ask
Clear answers,
before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about at the scene?
Move out of immediate danger when possible and call Costa Rican emergency services for a serious injury or urgent risk. Do not continue riding a vehicle involved in a crash.
What should I know about create a useful incident record?
Send the QR number, location, time and a clear description. Add photos and third-party details only when it is safe and appropriate to collect them.
What should I know about individual review?
Bimba reviews damage, charges and other account questions using the Rider Agreement and verified circumstances. This operational guide does not replace the binding agreement or professional legal advice.