Use your own account
Enter accurate personal information and never use another person’s identity, payment method without permission or login credentials.
Bimba Help Center
Age and Identity Verification for Bimba
You must be 18 or older to ride Bimba. The app does not currently require an identity document during normal registration, but Bimba may introduce verification when needed.
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About this pageAge and Identity Verification for Bimba
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
If verification is requested
Follow only the secure prompt inside the app. Bimba may request a government-issued document to confirm eligibility or protect an account.
Protect your information
Support will not ask for your password, one-time login code or complete card number by WhatsApp or email.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
People also ask
Clear answers,
before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about use your own account?
Enter accurate personal information and never use another person’s identity, payment method without permission or login credentials.
What should I know about if verification is requested?
Follow only the secure prompt inside the app. Bimba may request a government-issued document to confirm eligibility or protect an account.
What should I know about protect your information?
Support will not ask for your password, one-time login code or complete card number by WhatsApp or email.