Am I Responsible If a Bimba Bike Is Stolen?

You are only responsible for a Bimba bike if it is stolen during your ride or if you fail to properly lock it after completing your ride. Riders are accountable for the bike from the moment it is unlocked until it is securely locked and the ride is ended in the app.

When You Are Responsible

• If the bike is stolen while your ride is still active.
• If the bike is not properly locked and secured at the end of your ride, leading to theft.

How to Prevent Theft

• Always park the bike in a designated station or approved parking area.
• Ensure the bike is securely locked and the ride is successfully ended in the app.
• Double-check that the app confirms your ride has been completed.

What to Do in Case of Theft

If the bike is stolen during your ride or you suspect it has been misplaced, report the issue through the app immediately. Following proper locking procedures helps protect you from liability.