< All Topics

Bimba’s Refund Policy

At Bimba, we aim to provide a reliable and transparent service. As a general policy, we do not offer refunds for rides or services, except where required by applicable laws. Any exceptions to this policy are at Bimba’s sole discretion.

If You Believe You Were Charged Incorrectly

If you think you were charged incorrectly for your ride, please review the “Was I Charged Incorrectly for My Ride?” article for common scenarios or contact our support team for further assistance.

Need Assistance?

If you have questions about a charge or need further clarification, feel free to reach out to us:

  • In the App: Navigate to “Help & Legal” and tap “Contact Us.”
  • Email: Write to us at [email protected].
  • WhatsApp: Message us at +50664684301.

Our team is here to help resolve your concerns promptly. Thank you for choosing Bimba!

Table of Contents