Bimba Help Center
The Bimba app shows the current permitted riding corridor and the approved locations where a trip can end.
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Ride only inside the active main-road corridor shown in the app, from north Santa Teresa near Nami to south Mal País. Beach-side and mountain-side roads outside the corridor are restricted, and the vehicle can slow and stop after leaving the active area.
End the ride only inside an approved parking area shown in the app. A physical dock is not required at every approved business location.
Service boundaries and available parking locations can change. Follow the current map and on-screen instructions rather than an old screenshot.
Stop safely and contact Bimba by WhatsApp or call at +506 6358 1026. Send the vehicle QR number, your location and a screenshot of the map or error.
Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
People also ask
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
Ride only inside the active main-road corridor shown in the app, from north Santa Teresa near Nami to south Mal País. Beach-side and mountain-side roads outside the corridor are restricted, and the vehicle can slow and stop after leaving the active area.
End the ride only inside an approved parking area shown in the app. A physical dock is not required at every approved business location.
Service boundaries and available parking locations can change. Follow the current map and on-screen instructions rather than an old screenshot.