Use an approved parking location
Check the live map and move into the approved parking area. Some locations have a physical dock while others are marked business parking areas; the app shows the current eligible location.
Bimba Help Center
How to End Your Bimba Ride
Park at an approved Bimba location shown in the app, leave the vehicle upright and wait until the app confirms that the ride has ended.
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About this pageHow to End Your Bimba Ride
What it helps withSanta Teresa, Costa Rica
Guide typeHelp article
Live detailsCheck the Bimba app
Park responsibly
Use the kickstand or the physical dock when one is present. Keep roads, entrances, driveways, paths and pedestrian access clear.
Confirm the trip ended
Tap End Ride and complete the current on-screen prompts. Do not walk away until the app confirms the trip has ended, because billing continues while the ride remains active.
If the ride will not end
Keep a screenshot of the error and contact Bimba from 8:00 a.m. to 8:00 p.m. by WhatsApp or call at +506 6358 1026, or email hello@gobimba.com. Include the QR number and exact location.
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Leer en español ↗Reviewed by Bimba Operations TeamOperational information verified · August 5, 2026
People also ask
Clear answers,
before you go.
Short, practical answers based on Bimba’s service information and cited official sources where applicable.
What should I know about use an approved parking location?
Check the live map and move into the approved parking area. Some locations have a physical dock while others are marked business parking areas; the app shows the current eligible location.
What should I know about park responsibly?
Use the kickstand or the physical dock when one is present. Keep roads, entrances, driveways, paths and pedestrian access clear.
What should I know about confirm the trip ended?
Tap End Ride and complete the current on-screen prompts. Do not walk away until the app confirms the trip has ended, because billing continues while the ride remains active.