Getting Started

Account & Payment

Trouble With Your Ride

Passes & promotions

Parking guidelines

Safety & insurance

Reporting & Complaints

About Bimba
Creating Account
Riding
Safety
Payments
Account Options
Articles coming soon
Safety
Insurance

Frequently Asked Questions

How do I start and end a ride with Bimba?
  • To start a ride: Open the Bimba app, locate a bike on the map, and scan the QR code to unlock it.
  • To end a ride: Park at one of the three designated Bimba stations:
    • Benz Station (near La Carmen Beach)
    • La Glida Station (near Banana Beach)
    • Somos Station (near La Lora Beach)
      Ensure the bike is properly docked and that the green light confirms a successful park before ending your ride in the app.

How much does it cost to ride a Bimba e-bike?

Bimba charges â‚¡1,000 ($2) to unlock the e-bike and â‚¡250 ($0.50) per minute of riding. Prices may vary, so check the Bimba app for up-to-date pricing.

Where am I allowed to ride and park my Bimba bike?
  1. Ride only in permitted areas shown in the Bimba app map.
  2. Sidewalk riding is prohibited—stick to bike lanes or roads.
  3. Always park at a Bimba station. If the station is full, park next to it without blocking paths or entrances.